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So we were wondering how you plan your hair

Jason Outten - Tuesday, August 25, 2020
So we were wondering how you plan your hair ?

Most clients keep a regular appointment booked, like every 5, 6 or 7 weeks etc. depending on their needs.
Another group always book their next at their last. Then there is the “when i feel its ready” ones.
Finally leaving the “better see a hairdresser i can’t get a brush through it anymore” types.

The first few. There hair always looks good. The next looks good until its time, and maybe a bit longer.
As they’ll call the same week they want their hair done. But remember the first two types ?
They have already booked out the appointments this week 5-6 weeks ago.

So they may have to wait a week or two to get a spot.
As for the last group. They may have to wait that and a few more weeks as when its left too long we’re generally doing
a new restyle or colour correction. They generally also have to accept a colour and/or cut different to what they would
like to have. Because what they like requires a 5 weekly appointment to maintain and they never book ahead.

You only have to imagine a hairdresser works a 38 hour week. Just like most other people. They get holidays too,
amazing So when a salon is open for 8 hours and a colour and cut on average can be 2-3 with some being 5+ hours, each.
You might start to realise why there is no appointment available on the day you called up wanting same day.

Over the last two weeks we have literally had people call every day expecting to get their hair done the same day
Now if we had time of course we would..... but we won’t put pressure on other clients appointments by squeezing in people.
Especially after existing bookings have planned and booked their appointment.
We also won’t push a stylist into missing their lunch either In other words we won’t double book or squeeze bookings in.
There is either enough time or not.

Just something to think about as its not that long until Christmas. Yes stylists will be on holidays before then.
Yes a lot of spots already booked and we are closed after 3rd October for 10 days for a mini renovation.

We’re Open Tuesday to Saturday, late night Wednesday. If you call out of hours you’ll be closer to the front of the line.
If you have a booking and prefer sooner you’ll have a priority on wait list over others choosing not to book an appointment.
We’ll do our best but there are only so many hours available in a day
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